Customer Overview
Remind is a pioneering electronic waste management startup based in Indonesia, on a mission to make e-waste disposal accessible, responsible, and sustainable. In a country producing over 2 million tons of electronic waste annually—yet recycling less than 20% of it—Remind stands out as a key player addressing this environmental crisis.
They work with individuals, small repair stalls, and businesses to collect and process e-waste safely. But as volumes grew and their presence expanded across tight, urban collection points, they faced a major operational challenge: how to scale first-mile collection efficiently across cities
Challenge
While Remind had the vision and the downstream processing infrastructure, getting waste from thousands of urban drop points to central hubs remained difficult. Traditional logistics options fell short:
- Limited scalability: Most logistics players aren't optimized for small, irregular pickups from tight, informal stalls and kiosks.
- Incompatible fleets: Conventional vehicles struggled with dense, high-traffic urban routes, especially where parking was scarce or non-existent.
- Environmental misalignment: Using fossil-fuel vehicles to collect recyclable e-waste diluted the mission of sustainability.
Dash Solution
Remind turned to Dash to power their first-mile logistics—responsibly. Dash deployed a trained fleet of electric two-wheelers to handle e-waste pickups from hundreds of locations across Jakarta.
- 100% Electric Fleet: Zero-emissions transport aligns with Remind’s environmental goalsREMINDDD.
- Trained Couriers: Riders were trained in e-waste handling protocols to ensure safety and compliance.
- Urban-Optimized Routing: Dash’s routing system enabled fast pickups from dense areas, optimizing cost and turnaround time.
- Scalable Model: The flexible, modular approach allowed Dash to support anything from single kiosk pickups to coordinated bulk runs from retailers.
Remind now operates an integrated, city-scale e-waste collection network without owning a single vehicle. With Dash, they’re able to:
- Keep tons of electronics out of landfills
- Cut carbon emissions across their logistics chain
- Enable every collection point—from a single mall stall to large retail chains—to contribute to a cleaner Indonesia
"We're proud to partner with Dash Electric in advancing sustainable e-waste collection. Their electric two-wheelers align perfectly with our mission to reduce environmental impact. This collaboration strengthens our shared commitment to a cleaner, greener future.”
— Dzikri Ahira, CEO of Remind
