Tuku turns daily store restocking into a cleaner, paperless operation with Dash
Tuku is one of Indonesia’s most beloved local coffee brands, known for bringing Indonesian coffee culture closer to everyday neighborhoods. From its early store in Cipete to a growing network across dozens of neighborhoods, Tuku has built a brand around consistency, familiarity, and the idea of serving coffee as part of daily life. But as the store network grows, the operation behind every cup becomes more complex.
Each store needs the right inventory at the right time. Coffee beans, ingredients, packaging, and store supplies need to move reliably from central points to outlets. For a brand built on daily consistency, restocking is not a back-office task. It is what keeps every store ready to serve customers.
Tuku needed a logistics operation that could support daily inventory restocking across stores while also aligning with its sustainability goals. The requirement was not only to move goods. Tuku needed a cleaner delivery model, a more reliable restocking rhythm, and a more scalable way to manage proof of handover without relying on physical documents.
Dash supports Tuku with electric four-wheel delivery operations for daily inventory restocking. The service is built around Tuku’s store replenishment workflow, including a customized digital surat jalan and digital handover proof inside the Dash driver app.
With Dash, Tuku can move inventory to stores every day using EV-based logistics, reduce paper-based operational friction, and support a more sustainable supply chain behind its coffee experience.
Keeping stores ready every day
For a coffee brand, inventory reliability directly affects customer experience. If coffee beans arrive late, store operations can be disrupted. If restocking is inconsistent, teams need to solve last-minute shortages. If documentation is manual, every handover creates additional friction between logistics teams, drivers, and store receivers. Dash helps Tuku make daily restocking more predictable.
Electric four-wheel vehicles are used to support store-level inventory movement, helping Tuku move coffee beans and supplies across its network with greater consistency. Instead of treating replenishment as ad hoc delivery, Dash runs the operation as a recurring logistics workflow built around store needs. The result is a more reliable restocking layer behind Tuku’s daily store operations.
Supporting ESG goals with electric four-wheel logistics
Tuku’s sustainability goals require operational choices that go beyond packaging and store design. Logistics is part of that equation. Every restocking trip contributes to the environmental footprint of the business. As the store network grows, the impact of daily inventory movement becomes more important. Dash helps Tuku reduce that impact by supporting restocking with electric four-wheel vehicles.
This gives Tuku a cleaner way to move inventory between operational points and stores, while still maintaining the payload capacity needed for coffee beans, ingredients, and store supplies. For Tuku, EV logistics turns sustainability from a brand statement into a daily operating practice.
Replacing paper-based surat jalan with digital proof
Inventory restocking requires accountability. When coffee beans and supplies arrive at a store, the receiver needs to inspect the goods, confirm that everything has arrived safely, and acknowledge the handover. Traditionally, this kind of process depends on physical surat jalan and paper signatures. But paper does not scale well.
Documents can be lost. Handover proof can be difficult to retrieve. Store teams and logistics teams may need to reconcile delivery records manually. As delivery volume grows, the process becomes slower and harder to control. Dash built a digital surat jalan flow for Tuku inside the driver app.
When goods arrive at a store, the receiver can inspect the delivery and confirm receipt digitally. The proof of handover is captured inside the app, making the process easier to track, easier to store, and easier to reconcile. This removes unnecessary paperwork while preserving the operational control Tuku needs.
Custom operations for store replenishment
Tuku’s restocking workflow is different from generic delivery. The goods are business-critical. The timing matters. The receiver needs to inspect the delivery. The handover must be documented. The vehicle must support the right load. And the process needs to work every day. Dash supports this with a customized operating model built around Tuku’s workflow.
The service combines electric four-wheel delivery, recurring store restocking, digital surat jalan, and app-based handover proof. This gives Tuku a logistics layer that is cleaner, more structured, and easier to manage than traditional manual delivery coordination.
Building a cleaner supply chain behind every cup
Customers see the store, the barista, and the coffee. Behind that experience is an operating system that keeps stores stocked and ready. Dash helps Tuku strengthen that system by making daily restocking more reliable, more digital, and more aligned with the brand’s sustainability goals. Tuku serves coffee to neighborhoods. Dash helps keep the inventory moving behind the scenes.